Dr. John E. Neal is COO and Senior Vice President of Business Development for Capital Education, where he assists colleges and universities in the strategic planning and development of virtual learning environments. Neal is the co-author of Measuring Up: The Promises and Pitfalls of Performance Indicators in Higher Education and has published and spoken internationally on issues related to quality assessment and accountability. He holds a B.S. from Welch College, an M.S. from Middle Tennessee State University and an Ed.D. in higher education administration from George Peabody College of Vanderbilt University. Neal is a member of the University Outlook board of advisors.